Terms of Service

1. Who we are

Duezy is operated by Drew Conrad, an individual. "Duezy" is the name of the service, not a company. There is no corporation, LLC, or registered trade name behind it. In these terms, "Duezy," "we," "us," and "our" mean Drew Conrad.

"You" means the person using the service and the group that person represents.

You can reach us at tigercubs113@gmail.com or by mail at:

Drew Conrad (Duezy)
226 N 5th Ave SW
Rome, GA 30165-2851

2. Acceptance

When you check the acceptance box on the claim page, when you sign in, or when you use any part of Duezy, you agree to these terms. If you do not agree, do not use the service.

By accepting, you represent that you are an authorized treasurer or financial volunteer for the group you register, that you are at least 18 years old, and that you have authority to bind that group to these terms.

3. What Duezy is and is not

Duezy is a web application that helps a group keep a ledger of member balances, send balance statements to parents and guardians, and accept payments from them through Stripe Connect.

Duezy is not a bank. We do not hold, move, or store your group's money. Payments from parents flow directly from the parent to your group's own Stripe account. Section 10 explains this in detail, and it is the most important thing to understand about how money works here.

Duezy is not an auditor, an accountant, or a tax advisor, and it does not replace your group's official recordkeeping. We do not check whether your numbers are right, whether your group is following its own rules, or whether your group owes tax. Your treasurer is still the treasurer. We do not replace any reporting your group or its parent organization requires.

4. Your account and your group

You sign in with a Google account. We do not offer sign-in with an email address and password. When you sign in, Google gives us your email address and basic profile information, and nothing more. We never receive your Google password.

Keep that Google account secure. Anyone who can get into your Google account can sign in as you. Email us at tigercubs113@gmail.com if you think someone has used your account without permission.

You are responsible for the accuracy of everything you enter, including member names, external IDs, ledger entries, payment descriptions, and any other content. We do not verify your data.

You may invite a co-treasurer, who can then manage your group's ledger. You are responsible for who you invite and for removing access when someone leaves your group.

5. Acceptable use

You agree not to:

• Impersonate a group you are not authorized to represent.
• Make false claims of treasurer authority, or invite people you are not authorized to invite.
• Use the service for finances unrelated to a registered group.
• Collect money under false pretenses, or for something other than what you told payers it was for.
• Scrape, copy, or republish another group's data, or attempt to reach data that is not yours.
• Resell, sublicense, or rebrand the service.
• Attempt to bypass rate limits, authentication, or security controls.
• Use the service to harass anyone, to send spam, or to break any law.

Do not store payment card numbers, Social Security numbers, government ID numbers, or medical information in Duezy. There is no field for that information and no reason to put it in a notes box.

We may suspend or close accounts that violate this section.

6. Your data belongs to your group

The data you enter into Duezy belongs to your group. We are the custodian, not the owner. We use that data only to operate the service for you, and we follow our Privacy Policy when we handle it.

You are responsible for having the right to enter the information you enter. Most of a roster is other people's personal information, and often it describes children. Before you enter a member's name or details, you need whatever permission your group's rules, your parent organization's rules, and the law require. We have no relationship with your members or their families and cannot get that permission for you. Our Privacy Policy explains this further.

You can export your group's data from inside the app at any time while your subscription is active. Section 14 explains the limited export window that applies after a subscription ends.

7. What Duezy costs

Duezy has one plan. It costs $60 per year or $7.50 per month, billed to your group. There are no tiers, no seat charges, and no add-ons.

New groups get a 14-day free trial. We do not ask for a card to start the trial.

Subscriptions renew automatically until you cancel. You can cancel yourself at any time through the Stripe Customer Portal, which you reach from your billing settings inside Duezy. Cancellation takes effect at the end of the period you already paid for.

Sales tax is added at checkout by Stripe where it applies.

If a payment fails and is not fixed, your subscription lapses and section 14 applies.

8. Refunds

We do not give refunds.

If you cancel an annual subscription partway through the year, you keep access until the end of the year you paid for, and you get no money back. We do not prorate. We do not refund unused months. The same is true of a monthly subscription cancelled partway through a month.

This applies whether you cancel on day 2 or day 300 of an annual term, and whether or not your group used the service during that term.

The 14-day free trial is how you decide whether Duezy is worth paying for. Use it. We do not ask for a card during the trial, so nothing is charged unless you choose to subscribe.

9. Notice before we charge you, and notice of price changes

If your group signed up while Duezy was free. Earlier versions of these terms said Duezy was free and promised at least thirty days notice before any charges began, and that we would not charge you without your consent. We are keeping that promise. If your group accepted a version of these terms dated before 2026-08-15, we will not charge your group anything until at least thirty days after we email your account admin about the change, and we will not charge your group at all unless someone at your group affirmatively subscribes through the Stripe Customer Portal. Doing nothing means you are not charged. Section 14 explains what happens to a group that never subscribes.

If your group signs up on or after 2026-08-15. You accept these paid terms when you claim your group, and section 7 applies from that point. Your 14-day trial still runs first, and we still do not take a card to start it.

Price changes. We may change prices. If we do, we will email your account admin before the change takes effect for your group, and the new price applies at your next renewal. You can cancel before then if you do not want it.

10. Payments from parents and guardians

This is the part to read twice.

Your group is the merchant of record. Duezy is not.

Payments from parents and guardians are processed by Stripe under your group's own Stripe Connect Standard account. Charges are created directly on that account. The money never enters a Duezy account and never passes through our hands. Stripe pays your group directly, on Stripe's payout schedule, into the bank account your group connected.

Duezy takes a zero percent platform fee on those payments. We do not take a cut of what parents pay your group. Our only revenue from your group is the subscription in section 7. Stripe charges your group its own processing fee, which Stripe sets and your group pays out of each transaction.

Because your group is the merchant of record, your group is responsible for:

• The dues, goods, services, or activities the payment is for.
• Refunds, cancellations, and disputes, including chargebacks and any fees Stripe charges for them.
• Sales tax, nonprofit compliance, and any other tax or reporting duty that applies to your group.
• Following Stripe's Services Agreement and Connected Account Agreement, which your group accepts when it connects its Stripe account.
• Answering your families' questions about charges.

If a parent disputes a charge, the dispute is between that parent and your group. We will give reasonable help and the records we hold, but we are not a party to it, we cannot issue a refund on your group's behalf, and we have no authority over your group's Stripe balance.

Your group needs a Stripe account in good standing to collect payments. If Stripe suspends or restricts it, payment features in Duezy stop working until Stripe restores it. That is between your group and Stripe.

11. How parents and guardians use Duezy

Parents and guardians do not have Duezy accounts and do not create passwords. Your treasurer emails them a balance statement, and that email contains a link that lets them see the balance and pay it. Duezy may also email them a payment receipt or a notice about an event.

Every link expires, and how long it lasts depends on the kind of link. Two links in an event notice last the longest: the link to the event itself works for 30 days, and the unsubscribe link in that notice works until the end of the calendar month it was sent in. Every other link we send a parent works for 7 days, including the link in a balance statement, the link in a payment receipt, and the unsubscribe link in a balance statement. Until a link expires, anyone holding it can see what it points to, so tell your families not to forward these emails. Once a link expires it stops working, and a new email has to be sent.

12. Service availability

We make a reasonable effort to keep Duezy available, but we do not promise any specific uptime, response time, or service-level guarantee. The service may be unavailable for maintenance, for changes we make, or because of problems with the third-party providers we depend on.

13. Changes to the service

We may add features, change features, or remove features. If we plan to remove a feature you rely on, we will give you reasonable advance notice by email or through an in-app banner.

14. Cancelling, lapsing, and what happens to your data

You can cancel at any time in the Stripe Customer Portal, reached from your billing settings. Section 8 means cancelling does not get you a refund.

When your subscription ends, whether because you cancelled, because your trial ended without a subscription, or because a payment failed and was not fixed, your group's data enters a 30-day export window. During that window you can sign in and export your data. Ordinary use of the app may be limited.

When the 30 days end, we permanently delete your group's data. Deletion is final. We cannot recover it for you, and we cannot undo it. Export what you need before the window closes.

We will email your account admin before the window closes. Do not rely only on that email. Put the date on a calendar.

15. Suspension and closure by us

We may suspend or close your account if:

• You violate these terms or the acceptable-use rules in section 5.
• You do not pay your subscription fees.
• We are required to by law, by Stripe, by Supabase, or by another provider we rely on.
• Continued operation of your account creates a real risk of harm to other users, to minors, or to us.

Unless an immediate suspension is needed to protect someone, we will give you notice and a chance to fix the problem first.

16. No warranties

Duezy is provided "as is" and "as available." We do not promise the service will be uninterrupted, error free, secure against every threat, or fit for your particular purpose. We do not promise that the ledger, the balances, or the payment records will be accurate in every case. You are responsible for reviewing your data and reconciling it against your own records.

To the maximum extent allowed by law, we disclaim all warranties, express and implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

17. Limitation of liability

To the maximum extent allowed by law, our total liability to you for any claim arising out of or related to Duezy is limited to the greater of (a) the fees you paid us in the twelve months before the claim arose, or (b) one hundred U.S. dollars. This cap applies in the aggregate across all claims, not per claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost revenue, lost data, or reputational harm, even if we were warned such damages were possible.

We are not liable for money that moves between a parent and your group. That money never belonged to us and never passed through us.

Some jurisdictions do not allow these limits. If a limit above is not allowed where you live, it does not apply to you, and every other part of these terms still applies.

18. Indemnification

You agree to defend, indemnify, and hold us harmless from claims, damages, and reasonable legal fees arising from (a) your use of Duezy, (b) the data you enter, (c) your group's handling of member and parent information, (d) the dues, goods, or services your group charged for, (e) your violation of these terms, or (f) your violation of any law or any third party's rights. We will tell you promptly about any such claim and let you control the defense, as long as you defend it in good faith and do not settle in a way that admits fault on our part without our consent.

19. Governing law

These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Federal law also applies where it would normally apply.

20. Disputes

If you have a dispute with us, email us first at tigercubs113@gmail.com. We will try in good faith to resolve it within thirty days.

If we cannot resolve it informally, either party may bring the claim in the state or federal courts located in Floyd County, Georgia. If the claim qualifies for small-claims court, either party may bring it there instead. You and we both consent to the personal jurisdiction of those courts. There is no arbitration requirement in these terms.

Nothing in this section stops either party from asking a court for injunctive relief to protect intellectual property or confidential information.

21. Changes to these terms

We may update these terms. When we do, we will post the new version here with a new effective date. For material changes, we will email your account admin or show an in-app banner before the change takes effect. We record which version of the terms each account has accepted. If you keep using the service after a new version takes effect, you accept the new version.

22. Contact

Drew Conrad (Duezy)
Email: tigercubs113@gmail.com
226 N 5th Ave SW
Rome, GA 30165-2851